​Your Privacy At www.honeybuttonhouse.com, we are committed to protecting the privacy of every visitor to our website. We collect and use your information responsibly to deliver the best possible experience and services. We respect your privacy, handle your data confidentially, and comply with the Australian Privacy Principles. Please read this Privacy Policy carefully.

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You can update or correct your personal details at any time by contacting us in writing via email. All information we receive from you is protected using industry-standard security measures. Our secure server encrypts your data during transmission, and we take strong steps to safeguard all customer information against unauthorised access or use. We do not store credit card details on our servers.

How We Collect and Store Your Information We may collect and store information you provide when you interact with our website, place an order, contact us, or engage with our services. This can include basic contact details such as your name, phone number, delivery address, and email address, as well as additional information you share (for example, when providing feedback, updating preferences, responding to surveys, or communicating with our support team).

 

How We Use Your Information We may use your personal information to:

• Process and fulfil your orders

• Send order updates, delivery notifications, and customer service communications

• Provide direct marketing, promotions, website updates, or newsletters (only if you have subscribed or expressly consented)

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You can opt out of marketing communications at any time by emailing us or using the unsubscribe link in any message—we will action your request promptly.

We do not use your individual profile or company details for any unrelated purpose. We only share your information with third parties when:

• Required by law

• Necessary to deliver goods or services you have purchased

• Needed to protect our legal rights, copyright, trademarks, or property

 

Protecting Your Personal Data We collect personally identifiable information (“Personal Data”) when you voluntarily provide it—for example, to answer questions, respond to comments, or subscribe to updates.

We use reasonable technical, organisational, and security measures to protect the confidentiality of your Personal Data while it is under our control. We do not knowingly share your Personal Data with third parties except:

• With trusted service providers who help us deliver our services (and who are required to follow privacy standards at least as protective as those in this policy)

• Some of these providers may be located overseas and may not be subject to Australian privacy laws

 

If you would like more details about our overseas service providers, please contact us.

Any non-personal information, ideas, suggestions, or materials you send to us (via the website, email, or otherwise) without a confidentiality expectation may be used, reproduced, or disclosed by us freely and for any purpose, including product development, improvement, or marketing.

 

Cookies and Similar Technologies Cookies are small files stored in your browser that help us understand how visitors use our site and improve your experience. Cookies do not access personal details stored on your device (such as your name, address, or phone number).

Our website uses cookies to:

• Analyse traffic and usage patterns

• Enhance site functionality and visitor experience

• Serve relevant advertisements through third-party services (such as Google Ads) on our site or elsewhere

 

Most browsers accept cookies automatically, but you can adjust your settings to decline them. Note that disabling cookies may limit some features of the website.

When We May Disclose Your Information We may disclose your information (including Personal Data) when required or permitted by law, such as:

• To comply with legal obligations, court orders, subpoenas, or law enforcement requests

• To protect the rights, property, or safety of www.honeybuttonhouse.com, our customers, or others

 

In the event of a business transition (e.g., merger, acquisition, or sale of assets), customer information may be transferred to the new entity under confidentiality protections or as part of the transaction.

Third Parties We do not sell, rent, or trade personal information. We only share the minimum information necessary with product/service providers (e.g., delivery companies) to fulfil your order, or when required to protect our rights, property, or safety, or as mandated by law.

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We may use anonymised, aggregated data (without identifying you) for analytics, to understand customer needs, improve our website and services, and create general marketing insights.

Security We are committed to the security, integrity, and privacy of your personal information. We regularly review and update our security practices in line with current technology standards.

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Anonymity You have the right to remain anonymous when dealing with us, except where personal information is legally or practically required to complete a transaction (e.g., credit card payments, account sales, or deliveries). For floral or gift deliveries, we will not reveal sender details to the recipient unless you specifically request it.

Links to Other Websites Our site may include links to third-party websites for your convenience. We do not endorse or control these sites and are not responsible for their privacy practices. We encourage you to review the privacy policies of any external website that collects your personal information. This policy applies only to information collected by www.honeybuttonhouse.com.

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Registered Customer Accounts When you place an order, you may create a registered account. As a registered customer, you can update, edit, or close your account at any time. You are responsible for keeping your account information accurate and for maintaining the confidentiality of your login credentials. You accept responsibility for all activity that occurs under your account.

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Changes to This Privacy Policy We may update this policy from time to time to reflect changes in our practices, technology, or legal requirements. Any changes will be posted here and take effect immediately upon posting. We encourage you to review this page periodically.

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If you have questions, concerns, or requests about this Privacy Policy or how we handle your personal information, please contact us at: honeybuttonhouse@gmail.com

Thank you for trusting www.honeybuttonhouse.com with your information.